The map below depicts the most recent cities in the United States where Bank of America users have reported problems and outages. If you are experiencing problems with Bank of America, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Bank of America users affected:
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Bank of America (BoA) is an American multinational financial institution, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Orem, UT | 4 |
| Chicago, IL | 3 |
| Los Angeles, CA | 3 |
| West Newbury, MA | 2 |
| San Diego, CA | 2 |
| Montclair, CA | 1 |
| Tucson, AZ | 1 |
| Woodway, TX | 1 |
| St. Louis, MO | 1 |
| Miami, FL | 1 |
| Redford, MI | 1 |
| Davis, CA | 1 |
| Brooklyn, NY | 1 |
| Atlanta, GA | 1 |
| Redding, CA | 1 |
| Nyack, NY | 1 |
| Murfreesboro, TN | 1 |
| Kite, GA | 1 |
| Germantown, MD | 1 |
| Green Valley, AZ | 1 |
| New Port Richey, FL | 1 |
| Las Vegas, NV | 1 |
| Tallahassee, FL | 1 |
| Sacramento, CA | 1 |
| Meridian, ID | 1 |
| Winchester, MA | 1 |
| Dallas, TX | 1 |
| Pinellas Park, FL | 1 |
| Thousand Oaks, CA | 1 |
| Alameda, CA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Bank of America Issues Reports
Latest outage, problems and issue reports in social media:
Kibblet (@Kibblet) reported It has been 7 days since @VenmoSupport has been asked to unfreeze my account. Today I go into presurgical isolation. I need access to my $ before and after surgery. They simply will not communicate with me. I made a huge transfer and will now ask @BofA_Help if they can dispute.
- Lavender (Syn) (@lav8nder) reported
@BankofAmerica You know what sucks and means I'll never get an account with you until it gets fixed? You claim you don't charge overdraft fees or were giving more leeway yet my friend has had hundreds of dollars of fees you won't refund and she's struggling. How can you fix this?
- Speedy Gonzalez (@GozalezSpeedy) reported
@BofA_Help Take that anti religion post down
- Mamiyana💫🍄 (@Lovelie_Hannuhh) reported
Why can’t Bank of America just fix this issue for meeeeee 😭 I’m literally so disappointed. @BankofAmerica
- noshamedanny_ (@noshamedanny_) reported fromOxnard, California
**** THE ***** THAT TRIED BUYING GUCCI WITH MY CARD S/O 2 Bank Of America for blocking my card @BankofAmerica
- Aravind Jayachandran (@ajayach1) reported
@BofA_Help how can the balance on a closed account change . Can you please stop manipulating my account. Even when there is money in the account the transactions do not go through.. what kind Of service are you providing ?
- Laurence Burris (@LaurenceBurris5) reported
@BankofAmerica why is #BankofAmerica NOT providing excellent customer service in #WashingtonState?
- 🐝Cristian 🌋 (@cedreakfaci) reported
@HankThomasDC @CarpeNoctom @BankofAmerica What a piece of **** bank
- Amy Bearce (@Sungreen1313) reported
@BankofAmerica my sisters card was stolen & you won’t help cancel because the person would not accept the last place she worked as the right answer. What should she do? Someone is out using her card.
- S (@goodandwelI) reported
**** Bank of America you guys are trash @BankofAmerica
- justin carta (@CThisJustIn) reported
So disappointed w/ @BankofAmerica and they're terrible customer service. I was told to go into a branch to reactivate my online banking after $2,000 worth of fraudulent activity occurred on my account and all three of my claims were rejected only to be told they couldn't help me.
- Cody Moon#Doge (@easytyga) reported
**** @BankofAmerica and their garbage app and customer service robots. Pain in the ***.
- JJ The Developer (@Developer_u) reported
@BofA_Help Hello, @BofA_Help I need help accessing my business account online, I got locked out I don’t even know what’s going on again.
- Ray Schneiders (@RaySchneiders) reported
@BankofAmerica “Bamboozled By Jesus” is the Blasphemous, Bigoted issue. What if she said; “Bamboozled By Alah.” OR “Bamboozled By Elijah Mohammad.” Would you be posting that? I’m offended by Bank of America’s Anti-Christian Hatred and Bigotry. #stopthehate
- Mlle (@najbaj) reported
@BankofAmerica @BankofAmerica harasses its customers by charging unnecessary monthly maintenance fees ($25 per month) and then do an awful-comedy podcast. Do a podcast with your money, not ours!
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